Privacy Policy

Effective Date: June 6, 2026 | Last Updated: June 6, 2026

Paid Lens Inc. (“Paid Lens”, “we”, “us”, or “our”) operates the Paid Lens platform at getpaidlens.com (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service. By accessing or using Paid Lens, you agree to this Privacy Policy.

1. Who We Are

Paid Lens Inc. is a Canadian federal corporation with a registered US entity (Delaware C-Corp). Our Service is a B2B marketing attribution platform for businesses running paid advertising across Google Ads, Meta, LinkedIn, and Microsoft Advertising.

Contact: shraddha@getpaidlens.com | getpaidlens.com

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, business name, and billing information (processed by Stripe — we do not store full card numbers).

2.2 Ad Platform Data

When you connect your ad accounts, we access data from those platforms through their official APIs. We collect only the data necessary to provide attribution reporting, including:

  • Campaign performance metrics (impressions, clicks, conversions, spend)
  • Attribution data across connected platforms
  • Ad account identifiers required for API access

We access this data in read-only mode. We do not write to, modify, or manage your ad campaigns.

2.3 OAuth Tokens

To connect your ad accounts, we store OAuth access tokens and refresh tokens. These tokens are encrypted at rest and scoped to the minimum permissions required for reporting access. We do not share these tokens with any third party.

2.4 Usage Data

We collect product analytics data (e.g. feature usage, session activity) to improve the Service. This data is pseudonymous and not sold to third parties.

3. How We Use Your Information

  • To provide, operate, and improve the Paid Lens Service
  • To compute attribution models and generate campaign insights
  • To process billing and manage your subscription
  • To send transactional emails (account alerts, billing receipts, data digest emails)
  • To respond to support requests
  • To comply with legal obligations

We do not use your ad data for cross-account benchmarking, industry aggregates, or any purpose beyond providing your individual Service, unless you explicitly opt in.

4. Data Sharing

We do not sell your personal data or your ad platform data. We share data only with:

  • Stripe — payment processing (governed by Stripe’s privacy policy)
  • Supabase — database infrastructure (data stored in your selected region)
  • Anthropic — AI features (Claude API); query data processed per Anthropic’s API data policy
  • Resend — transactional email delivery
  • Vercel — hosting infrastructure

All third-party processors are bound by data processing agreements and applicable privacy law.

5. Data Retention

We retain your account data and ad platform data for as long as your account is active. If you cancel your subscription, we retain your data for 30 days to allow reactivation, after which it is permanently deleted. You may request immediate deletion at any time (see Section 7).

6. Security

We implement the following security measures to protect your data:

  • OAuth tokens encrypted at rest in our database
  • Row-level security enforced in our database — your data is accessible only to your account
  • All data transmitted over HTTPS/TLS
  • Access to production systems restricted to authorized personnel
  • Regular dependency and vulnerability scanning

No security system is perfect. If you believe your account has been compromised, contact us immediately at shraddha@getpaidlens.com.

7. Your Rights

GDPR (EEA / UK Users)

If you are located in the European Economic Area or United Kingdom, you have the right to access, correct, or delete your personal data; the right to data portability; the right to restrict or object to processing; and the right to lodge a complaint with your local supervisory authority. To exercise these rights, contact us at shraddha@getpaidlens.com.

CCPA (California Users)

California residents have the right to know what personal data we collect, the right to delete personal data, and the right to opt out of the sale of personal data. We do not sell personal data. To submit a request, contact shraddha@getpaidlens.com.

Canadian Users

Canadian users have rights under PIPEDA including the right to access and correct personal information we hold about you. Contact us at shraddha@getpaidlens.com to exercise these rights.

8. Cookies

We use essential cookies required for authentication and session management. We use analytics cookies (PostHog) to understand product usage. You may disable non-essential cookies in your browser settings; this may affect Service functionality.

9. Children

The Service is not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

11. Contact

Paid Lens Inc.
shraddha@getpaidlens.com
getpaidlens.com
Toronto, Ontario, Canada