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FAQ
20 answers so you never have to email support.
Getting started
How do I connect Google Ads?
How do I connect Meta Ads?
Why does Ad Lens show different numbers than my Google Ads dashboard?
What does the orange SAMPLE DATA banner mean?
Does Ad Lens require a credit card to start?
Billing and plans
What happens when my trial ends?
Can I cancel anytime?
Do you offer annual pricing?
What happens to my data if I cancel?
Can I switch from Growth to Agency?
Attribution and data
What’s the difference between Last Click and Estimated attribution?
What do the green / grey / blue source dots mean?
My ROAS in Ad Lens is lower than Google Ads. Why?
How often does data sync?
Features
What do the SCALE / WATCH / CUT badges mean?
How do I set my target CAC?
How do I generate ad copy variations?
What does Ask AI know about my campaigns?
Technical and troubleshooting
My ad account connected but I don’t see data.
Can I use Ad Lens on mobile?
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